Frequently asked questions
FAQ
How long does shipping take?
Shipping times vary depending on your location and the product ordered. Most orders are processed within 1–3 business days and delivered within 7–15 business days. You’ll receive a tracking number as soon as your order ships.
Do you ship internationally?
Yes! PickNShips ships to multiple countries worldwide. Shipping availability and delivery times may vary based on your destination. Any applicable customs duties or taxes are the responsibility of the customer.
What is your return policy?
We offer a 30-day return policy from the date of delivery. Items must be unused, in original condition, and include all original packaging.
To start a return, contact us at contact@PickNShips.store with your order number.
Is my payment information secure?
Absolutely. All payments on PickNShips.store are processed through Shopify Secure Checkout and Shopify Payments, using industry-standard SSL encryption to ensure your personal and payment information is fully protected.